Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance with no guaranteed outcomes, and you should never view gambling as a way to earn money or solve financial problems. Always gamble within your means and remember that the house always has a mathematical advantage.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in online pokies and casino games in Australia. If you are under the legal age, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Do any of the following apply to you? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money needed for essential expenses (rent, food, utilities)
- Gambling for longer periods or with larger amounts than intended
- Neglecting work, study, or personal relationships due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or relieve stress
- Lying to others about the extent of your gambling
If you recognize any of these warning signs, reach out for help immediately.
Self-Help Tools & Safer Gaming Features
Most responsible gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose in a given timeframe
- Session Time Limits: Set automatic reminders or session end times to manage your playing duration
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from gambling services for a set period (typically 6 months to several years)
- Account Cooling-Off: Take a temporary break from your account without permanent closure
Use these tools proactively to maintain control over your gambling habits.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free, 24/7)
International Support (if applicable)
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
All services are confidential and free. Trained counsellors can provide personalised support and treatment options.
Need Help?
If you believe you have a gambling problem or are concerned about someone else's gambling, please seek help today. There is no shame in reaching out—problem gambling is a recognised condition with effective treatments available.
Contact Gambling Help Online on 1800 858 858 (24/7) or visit their website for online chat and counselling services.